Terms & Conditions

Effective date: 5 October 2026

Last updated: 11 October 2026

1. Who operates Adwin

Adwin is operated by Adwin Tech Ltd, company number 16694520, with registered office at 1 Lindop Road, Hale, Altrincham, WA15 9DZ, United Kingdom. Contact support@adwin.uk for help, draw queries or complaints. “We” means Adwin; “you” means the account holder.

These terms cover our app, account services, tasks, squads and prize draws. Each draw also has a draw information page showing its closing time, prizes, restrictions and any special rules. Those details form part of the rules for that draw. We show material conditions before entry. An individual draw's specific rules prevail only on the subject they expressly address; they cannot remove your statutory rights.

2. Eligibility and account security

Adwin is for UK residents aged 18 or over. Use one account, accurate information and a UK mobile number you control. Do not create additional accounts to repeat rewards, use another person's identity, or lend or sell your account. A provider may impose additional requirements on an individual task; being eligible for Adwin does not guarantee eligibility for every task.

If you are under 18, do not create an account or enter a draw. Do not misstate your age to access tasks. We may restrict access while eligibility is checked.

We can ask for proportionate evidence of identity, age or residency, especially before a prize is paid. We explain what is needed and provide a secure submission method. Both founders, employees and anyone involved in developing or administering a draw cannot win any prize in a public draw. The same exclusion applies to their partners or spouses, parents, children and siblings, and to anyone living in the same household, whether related or not. Internal rehearsals must be clearly labelled and kept separate from public results and prize commitments.

3. Entry is free

There is no entry purchase, subscription or donation requirement. You cannot buy tickets. Your ordinary internet or mobile-data charges may still apply. Entry is through the app; we do not operate a postal-entry service.

Tickets are entries into a specified draw. They are not money, savings, cryptocurrency or a transferable asset. They cannot be sold or redeemed for a fixed cash value. Cash prizes are awarded only through the draw process. Completing tasks earns the displayed tickets, not a guaranteed prize. Do not click an advert or purchase an advertised product to obtain a task reward unless a separately approved task expressly says otherwise; ordinary rewarded adverts do not require either.

4. Tasks and ticket verification

The Stuff page shows the available tasks, their order, ticket rewards and daily limits. Availability varies by device, location, provider eligibility and inventory. An advert or survey may not be available at a particular time. We do not promise five available tasks every day, a particular earning rate, or continuous inventory.

An ad task requires the provider's completion confirmation. Survey tickets depend on the disclosed completion conditions and provider verification. A survey can close, reach its quota or screen you out. Unless a partial reward is expressly offered, starting a survey does not earn the full completion reward. Estimated survey duration is not a guarantee.

Tickets may show as pending while confirmation arrives. We record each verified reward once. Report missing rewards to support with the task date and approximate time; do not send passwords or full bank details. We investigate disputed credits. We can correct an error or reverse invalid rewards with an explanation, evidence-based review and a way to challenge the decision. Suspected fraud is not conclusive proof of fraud.

5. Daily progress and streaks

Days and cutoffs use Europe/London time, including changes between GMT and BST. A complete day requires all five qualifying daily task slots to be confirmed. Opening the app, starting a task, completing only the adverts, or receiving squad tickets does not itself complete the day.

Complete all five daily task slots to receive a separate 50-ticket all-five award. Completing full days consecutively within the same task week also earns a growing daily streak award: 10 tickets on the first day, 20 on the second, and so on up to 70 on the seventh. A missed full day resets that week's growing streak, without removing valid tickets already awarded. Separate recurring streak boosts award 50 tickets at seven consecutive completed days, 100 at fourteen, 300 at thirty and 500 at one hundred. The app shows progress and the next qualifying milestone. Badges are separate achievements with the target and reward shown before participation; each badge is awarded once unless expressly stated otherwise.

Task, all-five completion, growing daily streak and milestone rewards are separate credits. Ordinary positive ticket credits are subject to the combined daily allowance described below. Validated boost and badge milestone awards follow their displayed rules and are exempt from that ordinary daily allowance; they do not increase the allowance for other credits. Changes to reward rules apply prospectively and do not remove valid tickets already earned.

Arcade and daily ticket limits

Where offered, the arcade unlocks after completing the five qualifying daily tasks. Games share four daily lives. Starting a round reserves a life, and abandoning or backgrounding a round may consume it. An optional rewarded advert may restore lives under the conditions displayed in the app. Watching it does not guarantee a subsequent game win.

Each eligible, server-validated arcade win awards two tickets, subject to a shared maximum of ten arcade tickets per Adwin task day across all games. Spin to Win has a one-in-ten chance of a winning outcome per spin; previous losses do not make the next spin more likely to win. Tickets already earned are not wagered on a spin. Snake ticket milestones advance after collection and cannot be repeatedly claimed by restarting a game.

Ordinary positive ticket credits are subject to a combined allowance of 1,000 tickets per Adwin task day, including tasks, referrals, squad activity and bonuses. Pending credits may reserve allowance. An amount above the remaining allowance is not carried to a later day; negative corrections do not replenish that allowance. The app must identify the applicable task-day boundary and remaining allowance. Additional feature-specific limits may apply.

6. Referrals, squads and pokes

Use your referral/squad code to invite people you know. A squad has a leader and up to nine other members. Joining requires available space and the app's eligibility checks. A full squad does not gain an extra place because someone has a referral code. A member's current membership and any waiting-list status are shown separately.

The standard squad reward is 2 tickets for each verified task a member completes, up to 10 per member for five daily tasks. For nine members this is up to 90 daily or 630 across seven fully completed days. These are totals, not additional 90-ticket or 630-ticket bonuses.

Under the welcome referral offer, a qualifying new user and their referrer each receive 50 tickets for the applicable weekly draw after the new user's first verified qualifying task, including an eligible advert or survey. Only one welcome referral can be claimed per account; joining a squad as an existing user does not repeat it. Any additional conditions must be shown before the code is applied. Installation alone is not a verified reward event.

Influencer and creator accounts may complete tasks, earn tickets, form squads and enter runner-up prize selections, but cannot win the jackpot. These accounts do not receive the standard referrer ticket bonus; any separate creator remuneration is governed by their agreement. The general exclusions for employees and people administering or developing a draw still apply. Ordinary users referred by a creator remain subject to their own eligibility rules and any referral offer disclosed before participation.

Leaders may remove members through the app. Removal ends future squad rewards from that membership; it must not silently delete a member’s independently earned tickets or an already valid prize. We disclose any applicable current-draw referral reversal before it is applied. Contact support about disputed removals or rewards.

If available to you, a poke costs one ticket from the current open draw and reduces your entries by one. The app asks you to confirm the cost before sending. The limit is one poke per recipient per UK calendar day. A poke requests a reminder; notification delivery and the recipient's subsequent activity are not guaranteed. Do not harass other users.

7. Weekly draws and selection

Weekly entries close every Sunday at 8pm Europe/London time (GMT or BST as applicable). Results are scheduled to be published between 8pm and 9pm that evening. If an error or technical issue delays the results, we will communicate the delay and provide an updated timetable. The draw page states the opening time and relevant dates. Activity after cutoff belongs to the next applicable draw, subject to the task rules. A processing message after cutoff does not mean further entries can enter the closed draw.

Only tickets confirmed by Adwin’s server before the Sunday 8pm Europe/London cutoff enter that draw. Starting an activity before 8pm does not reserve an entry. Valid rewards confirmed at or after the cutoff are allocated to the next open draw. At cutoff we freeze eligible confirmed ticket balances. Each prize selection weights eligible accounts by their eligible tickets: within the same eligible prize pool, an account with 100 tickets has ten times the initial selection weight of an account with 10 tickets. Influencer and creator accounts are excluded from the jackpot pool but may enter the runner-up pool. We retain the entry snapshot, selection inputs and audit records. Calling the process auditable does not mean it has independent certification.

A user can win at most one jackpot in a weekly draw. The jackpot winner is excluded from all smaller prizes in that draw, and all of their remaining tickets are removed from further selection. Other users can win multiple smaller prizes: each winning ticket is removed, while their remaining valid tickets stay eligible. If no eligible tickets remain, the remaining prizes are not awarded. Chances depend on the final eligible pool and prize plan, not simply the number of app downloads. No particular user is guaranteed a win.

The closed draw's tickets do not roll forward as entries into future draws. Historical totals remain available for records. If an incident prevents a fair draw, we preserve valid entries, explain the problem and revised timetable, and avoid changes that unfairly disadvantage existing entrants. We do not reserve an unrestricted right to cancel a draw or remove advertised prizes.

An eligible participant who wins no prize in a draw receives a 20-ticket consolation award for the immediately following draw, subject to the applicable daily allowance. We show this at the end of the reveal. Where a social-sharing reward is offered, the displayed reward can be claimed once per draw through that flow and applies to the immediately following draw, also subject to the daily allowance. We do not claim to verify that a public social-media post was published.

8. Prize fund and charity allocation

We allocate 70% of attributable gross task revenue to prizes and charity together, and retain 30% for Adwin operating costs. Up to 10% of that 70% allocation is set aside for charity; the remainder funds prizes. For example, at the maximum charity allocation, £100 of attributable gross task revenue provides £7 for charity, £63 for prizes and £30 for Adwin. Gross task revenue means the provider revenue attributable to eligible activity, before Adwin operating costs, excluding VAT collected for a tax authority and corrected for duplicate reporting, invalid traffic, refunds and provider adjustments. Currency conversion and rounding affect reported estimates.

The draw page explains the applicable charity percentage, prize amounts, caps and treatment of any amount above a cap. Charity sits inside the 70%; it is not an extra allocation on top. Estimated revenue, the estimated jackpot and the final payable prize fund are different figures. We clearly identify estimates and the final advertised prizes. Once valid prizes are fixed and awarded, later ordinary revenue shortfalls are not automatically deducted from winners.

Each quarter is run as a separate charity campaign. Adwin selects up to three UK-registered charities for the campaign. Each account has one current vote per quarterly poll and may change it while that poll is open. Donations are made quarterly. Users choose their preferred charity through the quarterly in-app poll. The quarterly charity allocation is distributed between the participating charities proportionately according to the poll results. The exact allocation formula, treatment of ties or no votes, payment timetable and arrangements if a charity cannot receive funds will be stated on the charity page before voting opens.

Each charity receives its proportion of valid votes: for example, 60% of valid votes receives 60% of that quarter’s charity pot. Adwin announces the applicable charity percentage, up to 10% of the 70% allocation, before each quarter begins. A running allocation is not a statement that a donation has already been paid. Do not infer an endorsement by a charity from its appearance in the app. Adwin, not the user, makes the donation; earning tickets is not a personal Gift Aid donation.

9. Results and claiming prizes

Results appear in the app. We aim to notify winners within 48 hours using their account contact details; push notifications are optional and may not arrive. Check the results page as well.

The claim deadline is stated with the draw before entry. Winners have six weeks from the draw date to claim. We allow reasonable time for requested verification, contact attempts and genuine access problems before treating a prize as unclaimed. We explain any refusal and provide a review route.

After the claim period and any reasonable extension or unresolved claim review have ended, unclaimed prize funds are reallocated to future prizes and charity, with a deduction only for reasonable, documented administration expenses, capped at 10% of the unclaimed prize funds. This is not a fee charged to a winner who makes a valid claim.

After any such administration deduction, the remaining unclaimed prize funds are split equally: 50% goes to future prize funds and 50% goes to charity.

To receive a cash prize, supply accurate bank-account details for an eligible account in your own name. You may save them in your profile or at first claim for later use, and ask for their removal. Bank-name checks, where supported, help identify mismatches but do not guarantee ownership or payment. We tell you when a check cannot be completed. We never ask for your online-banking password, PIN or one-time security code.

Payment is subject to reasonable eligibility, fraud and payment-provider checks. We aim to deliver prizes within 30 days of award, unless a different timetable is clearly stated before entry. If checks or a payment problem cause delay, we explain the reason and next step. You will not be asked to pay a fee to release a prize. A valid cash prize is not replaced with a lower-value award without your agreement.

Our default public winner information is the winner’s Adwin username/referral code (for example, ABC123), prize and draw date. This code is an identifier and is not a promise of complete anonymity. We may make further limited winner information available where required to demonstrate that prizes were awarded fairly. You can object to public disclosure or ask for reduced information by contacting support. We consider privacy and safeguarding; a regulator may still need the full records. Public use of a winner’s name, photographs, recordings, promotional calls or endorsements requires separate voluntary permission and is not a condition of receiving a valid prize.

10. Fair use and enforcement

Do not automate tasks, fake responses, spoof identities or locations, interfere with security, create collusive accounts, or abuse other users. We may temporarily restrict activity where reasonably necessary to investigate. We give reasons where lawful and safe, use proportionate measures, and provide human review through support. Provider risk flags can be challenged; a shared network or technical failure alone is not proof of dishonesty.

11. Privacy, account closure and support

The Privacy Policy explains data use and your rights. Accepting these terms is not consent to optional advertising tracking, surveys or marketing. You can change optional choices without losing valid tickets already earned. You can request account closure or data deletion through support and the available account tools. We explain what happens to open entries and unclaimed prizes before closure; a privacy request does not automatically forfeit a valid prize. Legally necessary records may remain after closure.

12. Consumer rights and responsibility

We provide the service with reasonable care and skill. Nothing excludes rights that cannot lawfully be excluded, or liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. We remain responsible for foreseeable loss caused by our breach or lack of reasonable care. We are not responsible for losses caused solely by your misuse, or business losses arising from using this consumer service for business purposes. We do not impose an unlimited consumer indemnity.

Adwin's branding and software belong to us or our licensors. You may use the app for its intended personal purpose, subject to these terms. Apple Inc. and Google LLC are not sponsors, administrators of, or associated with Adwin’s draws. Their services do not imply approval of a draw. By participating, you release Apple Inc. and Google LLC from claims relating to a draw, to the extent permitted by law.

13. Complaints, changes and law

Email support@adwin.uk with your account contact and the issue. We aim to resolve ordinary complaints within 28 days and explain delays. Data-protection complaints follow the Privacy Policy. You keep all statutory complaint and court rights.

We notify you of material changes and explain when they apply. We obtain fresh agreement where necessary. Changes do not retrospectively strip existing entries, valid claims or consumer rights. If a clause is unenforceable, the remainder continues so far as lawful.

English and Welsh law applies, but mandatory protections of the UK country where you live continue to apply. You can bring proceedings in the courts available to you under consumer law, including your home courts in Scotland or Northern Ireland where applicable.